St Regis Bal Harbour Resort

The St. Regis Bal Harbour Resort combines modern elegance with world-class amenities, providing a refined beachfront experience in Bal Harbour.

faqs

have complimentary access to beach service. 2 chairs and 1 umbrella. First come, first served basis. You can rent additional chairs, day beds or umbrellas at an additional cost to be paid directly to the Pool & Beach team.

There are 2 pools. The main resort pool and the Tranquility pool for adults.

There is a trash chute in the service corridor where you may dispose of garbage.

If you lose your key fob, please contact us immediately. There is a $150 cost associated with replacing a key fob.

You may be allowed to have daytime guests during your stay, but anyone staying for the night must be registered as a guest. If you plan to have visitors, please notify us in advance to ensure compliance with any guest policies or security requirements.

The St Regis is a smoke free property. Smoking is not permitted in our units.

Access to the residence is typically provided via a key fob. Detailed instructions will be given prior to your arrival.

Yes, we offer private concierge services and can arrange requests such as boat tours, activities, private chefs, grocery delivery, or airport transfers upon request. These services may incur additional charges. Please coordinate with us in advance to make the necessary arrangements.

There is valet parking available on site. Valet parking is complimentary for 1 car when you book with us. Any extra vehicles will be subject to a $65 daily fee paid directly to the valet company.

Any cancellation before 2 weeks (14 days) before the check-in date is eligible for a full refund.

Anything under 14-7 days = 50% refund.

Under 7 days = no refund applicable.

Pets under 20 pounds are allowed. Subject to a fee.

If you encounter any maintenance issues during your stay, please contact us or the residential concierge team immediately. We will arrange for repairs as soon as possible to ensure your stay is comfortable.

All the fees are included in our price. We have optional additional fees for in-stay cleanings, car rentals, early check-in, late check-outs and more.

Yes, as a guest in a private residence within the hotel, you have full access to the hotel’s amenities, such as the pool, fitness center, spa (must book a treatment), and restaurants.

Daily housekeeping is not included in the accommodation fare. In-stay cleaning is available at an extra fee of $170 for a full cleaning,fresh towels and linen change. It must be booked at least 1 day in advance and is to be paid directly to the housekeeping team.

Check-in and check-out procedures will be communicated to you prior to your arrival. Depending on the time of arrival, you may either check in at the residential concierge desk or someone from our team can meet you for the check-in process. Check-out is typically by 11:00 AM, unless otherwise arranged.

Your stay includes access to the entire private residence, as well as all amenities provided by the hotel. Wi-Fi, cable TV, access to the pools, gym, and complimentary valet parking.

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Renté Concierge

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Resort Amenities
Concierge Services
Prime Location
Housekeeping Services
Privacy and Security
Investment Opportunities
24 Hour Reception
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